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Contact with us

For any doubts or queries, whether you are a client or not, we’ll leave you all the ways you can contact us: Contact us through our Customer Service channels and we will try to respond to your requests in the first 24 hours.

Call us

Our agents will be delighted to help you. We can also help you in Chinese

Contact

Contact

You can send us your query through our contact form.

Contact

Write us

Write us through our email and we will answer you shortly.

Chat

Contact through our Chatbot and it will solve all your dou.

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Discover our social networks and find out about our news and promotions. Our customer service hours are from Monday to Friday from 9 a.m. to 7 p.m.

Our offices

Previous appointment

Calle Badajoz 145, 3 A, 08018 Barcelona

Calle Matarrosa, 12, Planta 1, 28947 Fuenlabrada Madrid

Request an appointment through our email atcliente@lumisa.es and come visit us to solve your doubts.

Our customer service hours are Monday to Friday from 9 a.m. to 7 p.m.

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Solve your doubts through our customer service channel.


Or if you prefer, call us at our totally free customer service number