From Lumisa we advise you to carry out the procedures online because it is the fastest way and you can attach the documentation directly online. Access each of the online procedures that we offer according to the required procedure.
From here you can manage your contracts, modify the power and / or contracted rate and update your data.
From here you can sign up with Lumisa and enjoy our discounts and promotions.
From here you will be able to change the owner of your electricity contract without any management costs.
From here you can change the power of your supply contract.
Request the withdrawal of your supply point if it is going to be uninhabited or without use for a considerable period of time.
From here you will be able to manage your invoices, make the payment for them and consult their data.
From here you can pay your invoices comfortably and safely through our online platform.
From here you can modify the form of payment of your invoices with Lumisa.
Here you can provide us the meter reading in order to update consumption data.
From here you can prove that you are up to date with all the payments on your invoices with Lumisa.
From here you can request the quarterly amounts for the presentation of form 347 according to Order HAC/1148/2018.
Procedure after the deadline (From January 1 to the last day of February)
Try our bill simulator and you’ll be able to calculate your electricity bill savings
From here you can manage your client area and enjoy all the advantages it offers you.
If you are the owner, from here you can easily register and manage your contracts.
If you already have an account in the Customer Area but it is deactivated, from here you can activate it successfully.
From here you can manage the faults, doubts and claims that you want to file.
Send us a claim through our claim form and we will try to give you a solution as soon as possible.
Exercise your rights of access, rectification, opposition, deletion, limitation of treatment, portability and not to be the subject of individualized decisions.
Solve your doubts through our customer service channel.
Or if you prefer, call us at our totally free customer service number