Telephone or e-mail management.

Telephone or e-mail management.

At Lumisa we advise you to register or change the owner online, as it can be done easily at home. We have an article where we explain step by step so you can see how easy it is.

If you prefer, you can also do it through our toll-free customer service number 633333839 or through our e-mail

Change of ownership or change of marketer

Through e-mail Here is the PDF to download the contract, fill it out and sign it. Once completed we will have to send it and also attach:

  • ID of the new owner
  • A recent invoice Through telephone.

Through customer service we can assist you and fill in the contract details for you. Then you will have to make the digital signature in the article of change of owner online we explain it in detail. You will need to:

  • An email ID of the new owner
  • A mobile phone number available
  • A recent invoice

New high

It would be in the same way as we said earlier, but we would have to add:

  • The Certificate of Installation or Electrical Bulletin: it is requested and done through an electrician to assess whether the electrical installation is in the correct conditions to discharge the light.

If you still have doubts, contact us and we will advise you with any problem that may arise.


 Make a change of holder of the light.

Make a change of holder of the light.

Difference between signing up and trading.

Difference between signing up and trading.

Call 900 811 473 or we will call you whenever you want