As established in the Circular 3/2020 of January 15, 2020, the Order TED/371/2021 de 19 de abril, and the CNMC Resolution of March 18 introduces the new access rates that will be applied as of June 1, 2021.
In addition, to facilitate adaptation, two power changes are allowed in a totally free process until May 31, 2022, unless the change involves actions at the point of supply that require the displacement of a technician or if the maximum of the powers that the consumer had contracted prior to June 1, 2021 is exceeded.
The rates mentioned below are valid for contracts from June 1, 2021. Current customers with a contract prior to June 1, 2021 will apply the fixed prices reflected in the Electricity bills that will be reviewed and adjusted according to the market.
Compare an electricity bill and discover the savings if you contract with Lumisa It's very easy and fast! You can find a series of Rates according to your needs. You only need a recent invoice that allows us to calculate the best one rate based on your characteristics.
In Lumisa we like transparency, so we explain all the concepts to you:
At this point, the most relevant information about the invoice is detailed. Such as:
Here is a brief summary of the billing details and the total amount to pay in the corresponding invoice.
Here we show you the details of the Friend Promotion, and your Invitation Code in order to benefit from our discounts.
The reading will tell us how much we have spent exactly during the billing period that is specified at the top of the sheet. As we can see there are different periods: Valle, Punta, Llano, and they will vary depending on whether we have contracted the rate with hourly discrimination (it would be specified as 2.0DHA, 2.1DHA or 3.0A) that divides the periods according to the hours, or without discrimination, which has the same price 24 hours a day. referenced are:
If there is any notification, we will notify you here, such as any incident in the reading of your meter, and / or rectifying invoices.
Graph so that you can compare the consumption with your other previous invoices.
Methods of contact with LUMISA as well as customer service data, and the number of breakdown services for any problems that may arise. This information may vary depending on the company, there are some that come out the information repeated in different ways, or more broken down, and several months together, instead of one, but we are committed to clarity and simplicity.
These are the data of your contract, if you always have them updated you will be able to make your inquiries and manage more quickly. Here we will detail the most important concepts:
We detail the following concepts:
The final amount appears, which is the one that will be charged, and your bank details.
Solve your doubts through our customer service channel.
Or if you prefer, call us at our totally free customer service number