As established in the Circular 3/2020 of January 15, 2020, the Order TED/371/2021 de 19 de abril, and the CNMC Resolution of March 18 introduces the new access rates that will be applied as of June 1, 2021.

In addition, to facilitate adaptation, two power changes are allowed in a totally free process until May 31, 2022, unless the change involves actions at the point of supply that require the displacement of a technician or if the maximum of the powers that the consumer had contracted prior to June 1, 2021 is exceeded.

The rates mentioned below are valid for contracts from June 1, 2021. Current customers with a contract prior to June 1, 2021 will apply the fixed prices reflected in the Electricity bills that will be reviewed and adjusted according to the market.

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Compare an electricity bill and discover the savings if you contract with Lumisa It's very easy and fast! You can find a series of Rates according to your needs. You only need a recent invoice that allows us to calculate the best one rate based on your characteristics.


What will my bill look like?

In Lumisa we like transparency, so we explain all the concepts to you:

At this point, the most relevant information about the invoice is detailed. Such as:

  • Invoice number : corresponds to a unique number to which each of the invoices is associated
  • Issue date: It is the date the invoice is generated and issued
  • Billing period: It is the date range for which the invoice is issued. It includes the number of days in the period, which is why the fixed fees for the services will be billed in the breakdown on the back.
  • Contract number: corresponds to a combination of one letter (E) and six numbers, which is associated with each client.

Here is a brief summary of the billing details and the total amount to pay in the corresponding invoice.

Here we show you the details of the Friend Promotion, and your Invitation Code in order to benefit from our discounts.

The reading will tell us how much we have spent exactly during the billing period that is specified at the top of the sheet. As we can see there are different periods: Valle, Punta, Llano, and they will vary depending on whether we have contracted the rate with hourly discrimination (it would be specified as 2.0DHA, 2.1DHA or 3.0A) that divides the periods according to the hours, or without discrimination, which has the same price 24 hours a day. referenced are:

  • Current consumption (which is what we have spent since the day we signed up until today).
  • The previous consumption (which is the one that was billed last month or the last invoice you received).
  • It is subtracted between the 2, and the consumption that has been between one and the other is obtained, which will be what you have to pay. It is in the concept consumption in bold so you do not get confused.
If the term estimated reading appears: it is the value that your Distributor calculates taking as a reference the consumption of your Supply Point / s corresponding to the average of the last three months. You can facilitate the reading of your meter through the mail atcliente@lumisa.es

If there is any notification, we will notify you here, such as any incident in the reading of your meter, and / or rectifying invoices.

Graph so that you can compare the consumption with your other previous invoices.

Methods of contact with LUMISA as well as customer service data, and the number of breakdown services for any problems that may arise. This information may vary depending on the company, there are some that come out the information repeated in different ways, or more broken down, and several months together, instead of one, but we are committed to clarity and simplicity.

These are the data of your contract, if you always have them updated you will be able to make your inquiries and manage more quickly. Here we will detail the most important concepts:

  • CNAE: It is the National Code of Economic Activity.
  • CUPS: It is the Universal Code of the Supply Point. It is a unique code for each energy supply (electric / gas) that identifies it. It begins with the sequence ES followed by 20 digits. You can find it in the supply data of your electricity bill.
  • Contracted power , it will be the one that was chosen in its day with the company based on the needs and within the range of your rate. For example, if you have a 2.0A tariff, it means that your power can range from 0.34 kW to 10 kW. Depending on your usual energy consumption, you can choose one power or another, in an average floor, it is usually around 5 kW. It is important since there are people who have contracted a power well above what they need. We have other articles with tips in which we help you discover it.
  • The network access rate is the rate you have contracted, it will depend on whether you have time discrimination or not, and the power band that you have stipulated.

We detail the following concepts:

  • Power term: is the summary of the power you have contracted for the days on which the power was generated invoice, the price of the kW.
  • Energy term: The kWh consumed in terms of energy with its corresponding price.
  • Electricity tax: is a 5.11% set by the state.
  • VAT: is 21% and is also set by the state.
  • Measurement equipment rental: if you do not have your own meter, you have to pay your distributor for the measurement equipment rental a small monthly fee.
  • Discounts: If there were special rates or discounts in your contract, we would show them here.

The final amount appears, which is the one that will be charged, and your bank details.


Do you have any questions?

Solve your doubts through our customer service channel.

Or if you prefer, call us at our totally free customer service number